FAQ

Yes. We carry the common Sub-Zero and Wolf parts on the truck and complete most repairs in one visit across Sands Point, Port Washington, Manhasset, Roslyn, Great Neck and Nassau County. Call (914) 483-3420 early in the day for same-day availability.

No. We are an independent specialist — not manufacturer-authorized — focused exclusively on Sub-Zero, Wolf, Viking and premium built-ins, using genuine OEM parts backed by a 1-Year Parts & Labor Warranty. For high-end appliances an experienced independent specialist is often faster and more flexible than an authorized center.

The diagnostic / service call is $95, credited toward the repair. Most Sub-Zero refrigerator repairs run $300–$750; sealed-system or compressor work runs $800–$2,200; Wolf range and oven repairs typically run $250–$900. You always get a firm quote before any work begins.

Often yes. Pooling water usually means a clogged defrost drain or a failing door gasket; left alone it damages flooring and cabinetry. We treat it as a same-day priority.

Sub-Zero built-ins use two independent sealed systems, so the fresh-food side and freezer side can fail separately. Cooling loss in one compartment points to a specific circuit — an evaporator fan, defrost fault, or sealed-system issue — which a specialist diagnoses rather than replacing the whole unit.

Yes. We install genuine OEM parts for Sub-Zero, Wolf, Viking and the other brands we service, and every repair is backed by a 1-Year Parts & Labor Warranty.

Sands Point, Port Washington, Manhasset, Roslyn and Manorhaven, plus Great Neck, Glen Cove, Muttontown, Old Westbury, and the nearby North Shore communities of Kings Point, Plandome and Munsey Park.

Yes — dual-zone temperature and humidity control, failed compressors and control boards are common on built-in wine storage. Repairs typically run $300–$900, and protecting a collection is treated as a priority.